Shipping Procedure

 

**All the customization products normally take 60 days to deliver since payment, and will be delivered as agreed.

Important Notice - Read Before Any Purchase

Shipping Methods

• In Pallets
• Dimensions: 48 inch x 40 inch x 84 inch
• Maximum Weight: 1800 lbs
• Shipping cost: Will be based on the address
• Delivery - Shipping will be based from Fedex Shipping Rate
• Local deliveries via our own delivery trucks is limited for certain areas near NYC.

Self Pickup

• Available for customers in NY/NJ/PA/CT.
• FREE of delivery fee.
• Est. processing time for pickup: 24H

Delivery Contact Information

One Stop Supply Co

212-380-7111

help@onestopsupplyco.com

Detail Information of Different Shipping Methods 

Freight Delivery - For Pallet Purchase

Shipping Area: All US Area
Factors used to calculate the pallet delivery fee: Weight and Height

FEDEX Shipping

Shipping Area: All areas within the United States, except for the states of Hawaii and Alaska.

 

Shipping with Third-party Forwarding Agency [Not available]

Shipping Area: All US Area
Shipping Fee varies by carriers.

Additional information about recommended forwarding agencies listed below. Please select your agency based on service area and delivery fee.

*No recommended Forwarding Agency Available. (Updated by Sep/5/2023)

Notice: To ship with a third-party forwarding agency, please make sure that the shipping address and additional shipping notes have followed the instructions of the selected agency. OneStop SupplyCo will not be responsible for any shipping issue after the delivery to the third-party warehouse.

Truck Delivery Schedule

• Please place your order one business day prior to the scheduled delivery day in your area. Our office hours are from 9:30 am to 5:30 pm EST, Monday through Friday. We will not accommodate orders and requests for shipping on the same day. Orders placed beyond the operating hours will be moved to the next delivery day.
• Please have payment ready at the time of delivery for all COD orders. Deliveries are not guaranteed without any form of payment.
• We will charge a $35 operation fee per returned/bounced check.

Order Confirmation

We will send you a bill confirming the item, quantity, amount, and date of your shipment. If there is no reply before the shipping day, it is regarded as a confirmation of your order and you will be responsible if there are errors pertaining to the details of the order.

Delivery Confirmation

After delivery to the store, you need to confirm if the items and quantity are correct. We will not be responsible for other errors once the signature is confirmed.

We are not responsible for any damage caused by the delivery of goods by the third-party company. However, we will pack the goods and take pictures for customers to confirm before shipping the goods.