退款政策

Return & Refund Policy

We do not accept returns on any items.

Damages, Loss, or Delivery Issues

Please inspect your order upon receipt.
If your item is severely damaged or not received, please contact us at info@onestopsupplyco.com with sufficient supporting evidence (such as photos, videos, or tracking information).

We will review your case and process your request within 5 business days.

Refund Options

If your claim is approved, the refund will be issued in one of the following forms:

Refund to your original payment method, or
Store credit of equal value, or
Coupon of equal value

The refund method will be determined based on the situation.

Non-Returnable Items

All items are non-returnable, including but not limited to:

Perishable goods (e.g., food, beverages)
Custom or personalized products
Personal care items
Hazardous materials, flammable liquids, or gases
Sale items and gift cards

Contact Us

For any questions regarding your order, please contact:
info@onestopsupplyco.com

To prevent abuse, we reserve the right to deny any refund request that does not meet the above conditions or lacks sufficient proof.